Grant Medical Center has a dedicated EMS Coordinator that serves as the liaison to Emergency Medical Services and medical transportation organizations.
With other LifeLink staff dedicated to Outreach Education and EMS Education,the hospital’s EMS Coordinator focuses on the clinical and operational needs of EMS.
CUSTOMER SERVICE
Grant has a long history of working closely with EMS, especially with it’s former LifeFlight program and now LifeLink. We strive to take good care of our area heroes.
We actively solicit feedback and are open to suggestions for improving our service to EMS. Whether you’re experience with Grant exceeds or fails to meet your expectations, we want to know about it. Compliments, complaints, suggestions and other comments may be provided to the EMS Coordinator using the EMS Coordinator Request form. The completed form may be placed into the EMS Coordinator mailbox in the Squad Room, emailed to mhuckaby@ohiohealth.com or faxed to (614) 566-8906. Should you have an urgent need, please call the EMS Coordinator directly at (614) 566-9111 Option 3.
EQUIPMENT RETURN
A dedicated equipment room is maintained at our ambulance entrance area for local EMS agencies to retrieve their equipment. EMS equipment belonging to organizations outside of Franklin County Ohio are shipped back to organizations by the Emergency Department.
MEDICAL DIRECTION
As a department of Grant Medical Center, LifeLink has access to multiple resources, including experienced Medical Directors. As a partner with the physicians of Grant Medical Center, LifeLink can provide a total package of medical direction, quality assurance and training and education resources to EMS, Fire-Rescue and other emergency responders.
PATIENT CARE REPORTS
EMS reports are very important to your patient’s care. Each transporting organization should leave a copy of their patient care report with the bedside nurse at the time of handout. In the rare case where this is not possible, reports should be faxed to the Emergency Department within the same shift.
PATIENT FOLLOW-UP | CLINICAL EXCELLENCE
Clinical Information Requests for Prehospital Performance Improvement
To improve outcomes, EMS must continually assess and manage it’s processes, systems and organization. In Ohio, EMS is required to have a quality assurance (QA) process in place designed to improve the quality of care provided. Patient outcome information is essential to an effective QA process.
Grant’s EMS Coordinator conducts patient follow-ups and provides outcome information to EMS systems. Any EMS provider involved in the response, the system’s Medical Director or a supervisor may request follow-up information. The request must be made in writing and include basic information such as:
- Patient name – Patient date of birth – Patient gender – Patient’s primary complaint and/or mechanism of injury – Transport date and time – Incident/run number – Transporting EMS unit
A request for information may be made to the EMS Coordinator using the EMS Coordinator Request form. The completed form may be placed into the EMS Coordinator mailbox in the Squad Room, emailed to mhuckaby@ohiohealth.com or faxed to (614) 566-8906. Once compiled, patient follow-up information will be sent to the EMS (Performance Improvement) Coordinator via OhioHealth’s secure email system.
REGIONAL GUIDELINES | CENTRAL OHIO TRAUMA SYSTEM
Information taken from COTS web site
The Central Ohio Trauma System (COTS) mission is to save and improve lives through the coordination of trauma and emergency healthcare resources. COTS supports prevention, education, data collection and research initiatives. COTS’ purpose is to serve as the forum for addressing issues affecting the delivery of trauma/emergency healthcare services and injury prevention in central Ohio.
Grant’s EMS Coordinator is a member of the COTS Prehospital Committee, a multidisciplinary group of representatives from a variety of public safety, healthcare and other organizations working together to address issues related to trauma, emergency services, and healthcare disaster preparedness in Central Ohio. Initiatives include development of regional guidelines for hospital diversion, EMS personnel exposure, family violence, process improvement, stroke management, STEMI management and other issues. Visit http://www.cmaf-ohio.org/cots/regional.html for regional guidelines including hospital diversion, EMS trauma triage, family violence, newborn safe haven, concealed carry and more.
RESEARCH
Information coming soon
SQUAD ROOM
A dedicated EMS Squad Room is located just inside our ED adjacent to the ambulance entrance. In it we stock a variety of snacks and cold/hot drinks. Class announcements and other information that may be important to EMS, are posted on a bulletin board inside the room. A separate bulletin board is available where EMS may post notices from their departments about upcoming events. A television for local news and weather is available. The Columbus Division of Fire maintains a printer that township EMS agencies may use to print their Patient Care Reports.
HOSPITAL ACCESS
Information coming soon
FOR MORE INFORMATION
Web: grantlifelink.com/emsoperations
Email: ems@ohiohealth.com
Phone: (614) 566-9111 Option 3
Mailing Address:
Suite 214
393 East Town Street
Columbus Ohio 43215-4785
Physical Location:
The EMS Coordinator’s office is located inside Grant Medical Center on the 1st floor of the hospital in the A Side of the Emergency Department across from the ambulance entrance.
